Support

Get help with LockedIn.

Use this page for support questions, bug reports, or feedback about the LockedIn Apple Watch app.

Messages go to Martinsoft Limited's private support inbox. Your submission is used only to reply to your request, and you should avoid including sensitive personal information.

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FAQ

Quick answers

How does LockedIn work?

Start a session, enter your 4-digit locker number, and LockedIn keeps that number visible on Apple Watch until you end the session.

How do I add LockedIn to my watch face?

Add LockedIn as a complication on a supported watch face. Not all watch faces support complications, so you may need to choose one that does. Tap and hold the watch face to edit, then swipe to complications, tap the slot you would like to use and then select LockedIn from the list of available complications. Once added, the complication gives you an at-a-glance view of your current locker number and lets you launch LockedIn directly by tapping it.

How do I add LockedIn to the Smart Stack?

Turn the Digital Crown upward or swipe up from the bottom of the screen while on the watch face to open the Smart Stack. Scroll down and tap Edit then choose a slot to add or pin the LockedIn widget. Once added, you will see your current locker number in the stack, as well as being able to quickly launch the app.

How do I clear my locker number?

Open LockedIn and tap End Session. That clears the current locker number immediately.

Does LockedIn use iPhone sync or cloud sync?

No. LockedIn is a standalone Apple Watch app and stores only the current session state locally on your device.

What version of watchOS does LockedIn require?

LockedIn currently requires watchOS 11.0 or later.

What details should I include in a support message?

Include the issue you hit, what you expected, and any relevant watchOS or app version details if you have them. Do not include sensitive personal data.